Welcome to QIVZEN. These Terms & Conditions govern your access to and use of the QIVZEN website and our digital services. By accessing our website or using our services, you agree to these terms.
1. Our Services
QIVZEN provides digital growth and technology services, including:
- Digital Marketing
- SEO
- Social Media Marketing
- Content Marketing
- Email Marketing
- Marketing Automation
- Lead Generation
- Advertising & Paid Media
- Affiliate & CPA Marketing
- E-Commerce Development & Marketing
- AI Solutions
- AI Automation & Chatbots
- Web Development
- WordPress Development
- Landing Pages & Sales Funnels
- Custom Web Development
The exact scope, deliverables, timeline, and pricing for each project will be agreed upon with the client before work begins.
2. Website Usage
You agree to use the QIVZEN website only for lawful purposes.
You must not:
- Use the website for illegal or fraudulent activities.
- Attempt to gain unauthorized access to our systems.
- Upload malicious software, viruses, or harmful code.
- Copy or reproduce our website content without permission.
- Interfere with the security or functionality of the website.
- Use our services to promote unlawful or misleading activities.
3. Client Responsibilities
Clients are responsible for providing accurate information, content, images, branding materials, credentials, and other resources required for their project.
Any delay in providing required materials, approvals, or access may affect the project timeline.
The client is responsible for ensuring that all materials supplied to QIVZEN are legally owned or licensed for use.
4. Web Development
For website development projects, the client is responsible for providing the required content and information.
Changes outside the agreed project scope may result in additional charges.
Third-party services such as hosting, domains, plugins, themes, APIs, payment gateways, and software may involve separate fees.
QIVZEN is not responsible for interruptions or failures caused by third-party services.
5. Digital Marketing & Advertising
QIVZEN provides marketing and advertising services based on agreed strategies and campaign objectives.
Marketing performance may be affected by search engine algorithms, advertising platforms, competition, market conditions, audience behavior, website performance, budget, and other external factors.
Therefore, QIVZEN does not guarantee specific rankings, traffic, leads, sales, conversions, or revenue unless specifically agreed in writing.
6. SEO
SEO results depend on various factors, including search engine algorithms, competition, website quality, content, backlinks, industry conditions, and search behavior.
QIVZEN does not guarantee a specific search engine ranking or amount of organic traffic.
7. AI Services
QIVZEN may use artificial intelligence and third-party AI technologies for marketing, automation, content creation, chatbots, lead generation, and other services.
AI-generated content or information may require human review and verification. QIVZEN does not guarantee that AI-generated output will always be completely accurate or error-free.
Clients are responsible for reviewing and approving content before publishing or using it.
8. Affiliate & CPA Marketing
Affiliate and CPA campaigns may involve third-party networks, advertisers, publishers, tracking systems, and payment providers.
Conversions, commissions, approvals, tracking, and payouts may depend on third-party platforms.
QIVZEN does not guarantee specific conversion numbers, commissions, leads, or revenue.
9. Payments
Project fees and payment schedules will be agreed upon before work begins.
Unless otherwise agreed:
- Required advance payments must be received before project work begins.
- Additional work outside the agreed scope may require additional payment.
- Third-party expenses are separate from QIVZEN service fees.
- Completed services may not be eligible for a refund.
10. Cancellation & Refunds
Refund eligibility depends on the type of service and the amount of work already completed.
Services that have already been performed, including consulting, development, marketing management, design, advertising setup, and other digital services, may not be refundable.
Any specific refund or cancellation terms agreed upon with the client will take precedence.
11. Intellectual Property
Unless otherwise agreed in writing, QIVZEN retains ownership of its proprietary processes, strategies, templates, frameworks, tools, systems, and reusable resources.
After full payment, the client may receive ownership or usage rights for the final deliverables specifically agreed upon for the project.
Third-party assets remain subject to their respective licenses and terms.
12. Confidentiality
QIVZEN will take reasonable measures to protect confidential business information, credentials, documents, strategies, and other non-public information provided by clients.
Clients are also expected to keep QIVZEN’s confidential information private.
13. Third-Party Services
QIVZEN may use or integrate third-party services such as:
- Meta
- Shopify
- WooCommerce
- Hosting providers
- Payment gateways
- Email platforms
- AI platforms
- Analytics tools
- Plugins and APIs
QIVZEN is not responsible for outages, service changes, account restrictions, pricing changes, policy changes, or interruptions caused by third-party providers.
14. Limitation of Liability
To the maximum extent permitted by applicable law, QIVZEN shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or services.
This may include loss of profits, revenue, business opportunities, data, or expected marketing results.
15. Service Suspension or Termination
QIVZEN may suspend or terminate services if a client:
- Violates these Terms & Conditions.
- Fails to make required payments.
- Uses our services for illegal activities.
- Provides fraudulent or misleading information.
- Misuses our systems or services.
Any outstanding payment for work already completed will remain payable.
16. Changes to Services and Terms
QIVZEN reserves the right to modify, update, or discontinue any website feature or service.
We may also update these Terms & Conditions from time to time. Updated terms will be published on this page with a revised date.
17. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts in India.
18. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
QIVZEN
AI-Powered Digital Growth Agency
Call Us: +91 98765 43210
Email: info@qivzen.com
Location: Visakhapatnam, Andhra Pradesh, India – 5300XX
Working Hours: Mon – Sat: 9:00 AM – 6:00 PM
Sunday: Closed