At QIVZEN, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
By using the QIVZEN website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us, request a service, submit a form, or communicate with us.
This may include:
- Name
- Email address
- Phone number
- Company or business name
- Website URL
- Project requirements
- Messages and enquiries
- Information provided through contact forms
- Billing or transaction information when required
We may also automatically collect limited technical information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Website usage information
- Referring website
- Date and time of visits
2. How We Use Your Information
We may use collected information to:
- Respond to enquiries and requests.
- Provide and manage our services.
- Understand your business and project requirements.
- Prepare proposals and quotations.
- Communicate with you about projects.
- Process payments where applicable.
- Improve our website and services.
- Analyze website traffic and user behavior.
- Provide customer support.
- Send service-related communications.
- Send marketing communications where permitted.
- Detect and prevent fraud, abuse, and security threats.
3. Contact Forms
When you submit information through a QIVZEN contact form, the information may be used to respond to your enquiry and provide the requested services.
Please avoid submitting sensitive personal information through general contact forms unless it is specifically required.
4. Cookies
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.
Cookies may be used for:
- Website functionality
- Analytics
- Performance monitoring
- User preferences
- Advertising and remarketing
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Analytics and Tracking
We may use analytics and tracking technologies to understand website traffic, user interactions, campaign performance, and conversions.
These technologies may include services such as Google Analytics, Google Tag Manager, Meta Pixel, or other analytics and marketing platforms.
These third-party services may collect information according to their own privacy policies.
6. Advertising
QIVZEN may use third-party advertising platforms to deliver relevant advertisements and measure advertising performance.
These platforms may use cookies, pixels, or similar technologies to understand interactions with advertisements.
You may be able to manage advertising preferences through the respective advertising platform or your browser/device settings.
7. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted third parties when necessary to provide our services, including:
- Hosting providers
- Website and software providers
- Payment processors
- Email service providers
- Analytics platforms
- Advertising platforms
- AI technology providers
- Professional service providers
These providers may process information only as necessary to provide their services.
We may also disclose information where required by law, regulation, legal process, or to protect our rights, users, or systems.
8. Third-Party Services
Our website and services may integrate with third-party platforms such as:
- Meta
- Shopify
- WooCommerce
- Email platforms
- Payment gateways
- Hosting providers
- Analytics services
- AI platforms
- Other APIs and software services
These third parties have their own privacy policies and terms. We recommend reviewing their policies when using their services.
9. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services.
- Maintain business and financial records.
- Respond to enquiries.
- Meet legal or regulatory requirements.
- Resolve disputes.
- Protect our legitimate business interests.
When information is no longer required, we may securely delete or anonymize it.
11. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain information.
- Withdraw consent where processing is based on consent.
- Request information about how your data is processed.
- Opt out of certain marketing communications.
To make a privacy-related request, please contact us using the details below.
12. Marketing Communications
If you receive promotional emails or other marketing communications from QIVZEN, you may unsubscribe by following the instructions included in the communication.
You may still receive important service-related communications, such as project updates, payment information, or security notices.
13. Children’s Privacy
Our website and services are not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.
14. External Links
Our website may contain links to third-party websites or services.
QIVZEN is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.
15. International Data Processing
Some of our service providers may process or store information outside India.
Where applicable, we take reasonable steps to ensure that information is handled in accordance with applicable privacy and data protection requirements.
16. Changes to This Privacy Policy
QIVZEN may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
Any changes will be published on this page with an updated Last Updated date.
17. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
QIVZEN
AI-Powered Digital Growth Agency
Call Us: +91 98765 43210
Email: info@qivzen.com
Location: Visakhapatnam, Andhra Pradesh, India – 5300XX
Working Hours:
Mon – Sat: 9:00 AM – 6:00 PM
Sunday: Closed